Resi e Rimborsi

1 - Pursuant to art. 64 and following of Legislative Decree. n. 206/2005, if the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating a VAT number in the order form to JEDA Project S.r.l.) , has the right to withdraw from the purchase contract for any reason, without any penalty and without prejudice to what is indicated in point 3.

2 - To exercise this right, the Customer must follow the following procedure:

Log in to your account and visit the "Order history and details" section, then click on details: select the product you want to return. Communicate the reason for the return, if you want to change size or be refunded and click on "send return request".

Once the return request is authorized, you can prepare the package by inserting a sheet with the order number indicated.

At this point you can send the package to:

JEDA Project S.r.l.
Corso Umberto I, 277
65015 Montesilvano (PE)
Italy

NB: The returned goods must reach JEDA Project S.r.l. within 14 days

Important: return the product in its original packaging completely intact. After receiving the product and carrying out the appropriate checks on the status of the product, we will change the size or refund the amount by transferring the amount charged to CartaCredito / Paypal or by bank transfer.

3 - The right of withdrawal is subject to the following mandatory conditions:

the law applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product;

the purchased goods must be intact and returned in the original packaging, complete in all its parts (including packaging and any documentation); we ask you to affix the RMA number (return authorization code) issued by JEDA Project S.r.l .:

the shipping costs for returning the goods are charged to the customer;

4 - JEDA Project S.r.l. will reimburse the customer as quickly as possible and in any case within 14 days from the date of receipt of the goods, upon notice of withdrawal, by means of a reversal of the amount charged to the credit card, to the Paypal account or by bank transfer.

NB: & nbsp; In case of reimbursement by bank transfer, it will be the customer's responsibility to promptly provide the bank details on which to obtain the reimbursement (IBAN code - Current-SWIFT account and name of the holder of the current account).

The following will be deducted from your refund:

- in case of return with our courier, the cost of the return shipment of the package, at the standard shipping rate;

- in case of cash on delivery, the cost of the cash on delivery service;

- the value of standard shipping, if the reason for the return is not due to defective items.

5 - The right of withdrawal is totally lost, due to lack of the essential condition of integrity of the asset (packaging and / or its contents), in cases where JEDA Project S.r.l. make sure:

• - damage to the product for reasons other than its transport;
• - a dirty state of the product due to its use, which has compromised its integrity.

The costs and risks of transport for the return are fully borne by the Customer.

The return of damaged or damaged products will not be accepted by JEDA Project S.r.l. and will be returned to the sender with an increase in transport costs.

In case of forfeiture of the right of withdrawal, JEDA Project S.r.l. will return the purchased good to the sender, charging the shipping costs to the sender.

6 - N.B: In case of a second shipment due to a replacement request for size change or with another item, the shipping costs will be considered to be charged to the customer and will be charged at the time of delivery. / strong>